?> Terms and Conditions - Relaxwalking®

Terms and Conditions

Protect the Future

Copyright © 2021 relaxwalking.com or relaxwalking.co.uk or relaxwalking®

Jeweller Direct Terms and Conditions

The following terms and conditions apply to all contracts between relaxwalking.com or relaxwalking.co.uk or relaxwalking® (‘the Supplier’) and the Purchaser unless other valid arrangements have been agreed in writing by both relaxwalking.com or relaxwalking.co.uk or relaxwalking® and the Purchaser. These Terms and conditions shall override any terms or conditions stipulated, incorporated or referred to by the Purchaser whether in the order or in any negotiations unless expressly accepted in writing by the Supplier.

  1. Data Protection

From our contact form, customer list or from a third party, we have your details which we may contact you from time to time to inform you of our products or services which may be of interest to you. If you wish to change any of your information or do not wish to continue to be part of our marketing programme please write to e-mail: support@relaxwalking.co.uk. Please also refer to our Privacy Policy.

  1. Price and Payment

2.1 The Supplier may vary on a long term contract price due to the fluctuation of the cost of material, exchange rate and transportation. The Supplier reserves the right by giving notice to the Purchaser at any time before production, to vary the price of the Goods to reflect any increase/decrease in cost to the Supplier which is due to any factor beyond the control of the Supplier.

2.2 The price quoted is EXW means the factory’s price which does not include the amount of any Value Added Tax, Import Duty, Shipping Cost and Custom Clearance. The Purchaser shall be responsible for any charges for Import Duty and Custom clearance, VAT, transportation and insurance in addition to the price for the Goods unless otherwise agreed in writing between the parties.

2.3 The price shown on the website can be changed at any time due to the fluctuation of the cost of material, exchange rate and transportation which is out of our control. The price shown on the website is a guide price until the final price has been agreed on both parties The Supplier and the Purchaser. We need to contact you to confirm stock or production availability, payment or delivery details or any changes of the prices.

2.4 The prices to the Purchaser are only valid for the period of 7 days from the date of the Quotation.  If the Purchaser wishes to proceed after this period then a new Quotation should be given or an enquiry made as regards the price of the Goods upon making an Order, for orders that are made and full payment will be need to paid before work can be carried out from the drawings or designed that is agreed on.

2.5 The Supplier must receive payment for the total price of the Goods agreed on each sections otherwise the goods cannot be released from the factory.

2.6 For all custom made products once the order is confirmed and cannot be cancelled or returned after the specification document or artwork proof has been approved by the Purchaser.

  1. Delivery and Carriage

3.1 Delivery method shall be agreed by both parties The Supplier and The Purchased in the contract.

3.2 Any dates quoted for delivery of the Goods are approximate only. Where the Purchaser’s order specified a delivery date the Supplier shall make every effort to comply with this date. But the Supplier shall not be liable for any delay in delivery of the Goods howsoever caused.

Where it is agreed in writing that the Supplier shall be liable to the Purchaser for delay in delivery the Purchaser nonetheless has no claim against the Supplier for delay in delivery of, or failure to deliver the goods, as a result of strikes, labour disputes or other industrial action, emergency conditions, fire, flood, accident or any other cause whatsoever beyond the Supplier’s control whether or not of a similar nature to any of the foregoing, nor shall the Purchaser have any claim against the supplier for failure to deliver the goods within the time specified if the Purchaser is in breach of any of the terms hereof or in any way delays the execution of the work.

The Supplier may make deliveries in one or more installments and each such installment shall be deemed to be under a separate contract. Any default by the Supplier in delivery of any installments shall not entitle the Purchaser to repudiate the contract with regard to future installments remaining deliverable.

If the Purchaser makes a default in taking delivery of or paying for any installment the Supplier will be relieved from all obligations to make any further deliveries but without prejudice to its right to recover damages for breach of contract.

3.3 Risk of damage to or loss of the Goods shall pass to the Purchaser in the case of Goods the Purchaser has requested the Supplier to leave unattended at their requested delivery address when the Purchaser is unable to take receipt of the goods and sign for the goods, at the time of delivery. The Supplier shall be under no liability to the Purchaser for damage to or loss of goods in transit.


The following conditions apply wherever the goods are used including circumstances subject to the Health and Safety at Work Act 1974 or any other legislation current or future.

4.1 The Supplier’s liability arising out of the supply of defective goods shall not in any case exceed the cost of the goods and the Supplier will in no circumstances be liable in contract tort or otherwise for any consequential damage injury loss or expense however caused whether to the Purchaser or to any other person or thing whether arising directly or indirectly from the defect and shall not apply in any case for defects due to wear and tear neglect or use of the goods for any purpose other than those for which they are designed.

4.2 Where the contract requires or implies compliance with any codes, regulations, standards or other rules the Supplier only accepts responsibility for compliance with such codes, regulations, standards or rules as published at the date of the Supplier’s acceptance of that order.

5 – Liability

5.1 The Supplier shall not be liable where the defect or failure was not apparent on reasonable inspection. (and lies on the manufacture and the not the supplier of the goods which every accept is check for the purchaser)
5.2 Inspection of goods immediately on receipt of a delivery is recommended. Damage or short delivery must be notified to the Supplier within three days.
5.3 For the sake of clarity, the Supplier shall not be liable to the Purchaser for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the Goods and shall have no liability to pay any money to the Purchaser by way of compensation under these Terms.
5.4 The warranty is given by the Supplier subject to the following conditions:
5.4.1 The Supplier shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, external force, damage caused by the Purchaser or any other party, or damage caused by the incorrect installation, use, modification or repair of the Goods.
5.4.2 The above warranty is given solely to the Purchaser and is not transferable to any third party.

6 – TerminationThe Supplier shall be entitled to suspend further supply or delivery, stop any goods in transit or immediately terminate the contract with the Purchaser by notice in writing if the Purchaser is in breach of an obligation hereunder or becomes unable to pay its debts when they fall due or proceedings are commenced by or against it alleging bankruptcy or insolvency. Upon termination, all monies owing to the Supplier in accordance with these Terms becomes immediately due and payable and the Supplier shall be under no further obligation to supply any goods to the Purchaser.

7 – Events beyond our controlThe Supplier shall have no liability to the Purchaser for any failure or delay in supply or delivery or for any damage or defect to the Goods supplied or delivered hereunder that is caused by any event or circumstance beyond its reasonable control (including without limitation strikes, lockouts, acts of God and the like.

8 – GeneralIf any part of these conditions is invalid, illegal or unenforceable (including any provision in which the Supplier excludes its liability to you, the Purchaser) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English Law.

Website Terms And Conditions

This website relaxwalking.com or relaxwalking.co.uk or relaxwalking® is operated by relaxwalking®. You acknowledge and agree to the following terms and conditions by using . Our terms and conditions are subject to change at any time and without notice.


Exclusions and Limitations: The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, we:

exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and exclude all liability for damages arising out of or in connection with your use of this website.

This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

External Links

We cannot guarantee or verify the contents of any externally linked website which is out of our control. You should have your own responsibility by click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links.

Social Media Platforms

If you engage any communication and actions taken through external social media platforms that we participate on must subject to our terms and conditions and also our privacy policies held with each social media platform respectively.

We advise you to use social media platforms sensibly and communicate / engage upon them with duty care and caution regarding your own privacy and personal details. We will never ask your personal or sensitive information through social media platforms and encourage any user wishing to discuss sensitive details to contact us through our contact us form, telephone or email.

We may use social sharing which can help to share web content directly from web pages to the social media platform. If you are using or sharing social media, you will take your own discretion and be aware that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Notification of Changes

We reserve the right to change our terms and conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment to these terms.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.


The laws of England and Wales govern these terms and conditions. By accessing this website, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.